Privacy Policy
Last updated: October 31, 2025
1. Introduction
GatorBike ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and protect your information when you visit our website or purchase our products.
2. Information We Collect
Personal Information
We may collect the following personal information:
- Name and contact information (email, phone number, shipping address)
- Billing information and payment details
- Order history and purchase information
- Account credentials (if you create an account)
- Communication preferences
Automatically Collected Information
- IP address and browser type
- Device information
- Cookies and similar technologies
- Pages visited and time spent on our site
- Referring website
3. How We Use Your Information
We use your information to:
- Process and fulfill your orders
- Communicate with you about your orders and account
- Send you marketing communications (with your consent)
- Improve our website and customer experience
- Prevent fraud and maintain security
- Comply with legal obligations
- Analyze website traffic and user behavior
4. Information Sharing
We may share your information with:
- Service Providers: Payment processors, shipping companies, email services
- Manufacturers: COSWHEEL for warranty and product support
- Analytics Partners: Google Analytics, Meta Pixel (anonymized data)
- Legal Requirements: When required by law or to protect our rights
We do not sell your personal information to third parties.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal data, including:
- SSL/TLS encryption for data transmission
- Secure payment processing through trusted providers (Shopify Payments, Stripe, PayPal)
- Regular security assessments
- Limited access to personal data
- Data backup and recovery procedures
6. Cookies
We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and personalize content. You can control cookies through your browser settings.
Types of Cookies We Use:
- Essential Cookies: Required for website functionality
- Analytics Cookies: Help us understand how visitors use our site
- Marketing Cookies: Used to deliver relevant advertisements
- Preference Cookies: Remember your settings and preferences
7. Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data (subject to legal requirements)
- Object to processing of your data
- Withdraw consent for marketing communications
- Request data portability
To exercise these rights, contact us at privacy@gatorbike.com
8. Data Retention
We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Order information is typically retained for 7 years for tax and warranty purposes.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to read their privacy policies.
10. Children's Privacy
Our website and services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.
11. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your data in accordance with this privacy policy.
12. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.
13. Contact Us
If you have any questions about this privacy policy or our data practices, please contact us:
- Email: privacy@gatorbike.com
- Phone: (555) 123-4567
- Mail: GatorBike, [Your Address], Louisiana, USA
California Residents (CCPA)
California residents have additional rights under the California Consumer Privacy Act (CCPA):
- Right to know what personal information is collected
- Right to know if personal information is sold or disclosed
- Right to say no to the sale of personal information
- Right to access your personal information
- Right to equal service and price
European Residents (GDPR)
If you are in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR) including the right to access, rectify, port, and erase your data. Contact us to exercise these rights.
